FAQs

FAQs

Dimensions Festival is based in an abandoned Roman fort in Stinjan, Croatia. The closet city and airport is Pula, Croatia. The festival site is isolated but joined to our campsite (address below). It is unlike any other festival site in the world! Campsite Address: Camping Brioni (formerly Puntizela) Puntizela 155 Stinjan 52100 Pula CROATIA Tel: +385 52 517 490

Dimensions Festival 2015 will be held from Thursday 27th September to Monday 31st August (the music stops at 6am on Monday morning).

The Opening Concert is on Wednesday 26th September – music starts around 7:30pm. It is set in Pula’s 2000-year old Amphitheatre and due to limited capacity it is ticketed separately.

The full schedule will be communicated at a later date.

Festival tickets include four days of music and gives you access to the festival site including the Fort and the Beach. They can be purchased here.

Combined Festival + Camping tickets will be available here.

All other types of accommodation are sold separately and can be purchased here.

The Opening Concert is ticketed separately due to the limited capacity of the amphitheatre (approx. 7000) not all of our festival-goers can attend the event. Dimensions Festival has always been a four-day event. The opening concert is a new addition and the cost needs to be met with a separate ticket.

Which outlet should I buy my ticket from?

Festival tickets are now on sale and can be bought here.

We have use a few different ticketing partners all of which can be found here.

All tickets purchased through partners will be exchanged for Eventbrite tickets within 14 days of the event.

Can I get a refund or resell my ticket?

Refunds are not available but you are able to change the name on the ticket for a fee of £10. Name changes are available until 7 days before the Festival start.  After this no changes can be made.

For more information regarding name changing please contact info@dimensionsfestival.com

I’m 17 now, but my 18th birthday is before the festival. Can I buy a ticket?

As long as you’re 18 by the time you pick-up your wristband you may purchase a ticket when you are 17. Just make sure you bring your I.D along – all customers are I.D’d regardless of age.

All Terms & Conditions can be found here.

When does the campsite open? When can I check-in?

The campsite is officially open to Dimensions Festival customers from 12:00 Tuesday 25th August until 12:00 Tuesday 1st September

Can I just pay for camping when I arrive?

Camping spaces will sell out in advance so we advise you book your initial dates pre-event.

Additional nights can be purchased at the campsite.

I don’t need my space anymore – can I change the name on my booking?

Please contact accommodation@dimensionsfestival.com for more information

Can I bring a Camper Van into the campsite?

In order to make the campsite as safe as possible for customers there is a ‘no moving vehicles’ policy imposed (not including emergency vehicles) on the campsite. Therefore you will not be allowed to drive your car or vehicle onsite.

A very limited number of Camper Van passes are available to book, there is a dedicated area for camper vans in order to minimize disruption, however we must ask that you adhere to the ‘no moving vehicles’ rule throughout the four days of the festival.

In addition to the pass everyone staying in the Camper Van will need to purchase a normal camping ticket for the total number of nights of their stay.

Can I bring my pet dog/cat/hamster?

Pets are not allowed anywhere within the campsite, and festival, grounds. If you are looking to bring a pet you will need to stay off-site.

Can I buy or hire a tent when I arrive or do I need to book it in advance?

We are offering 2-man and 4-man tents to be purchased by campers for this years festival. The prices of the tents reflect a better deal than bringing your tents as extra baggage with most airlines.

The tents will ready for you to pick up at the camp site check in. You can also purchase camping essentials like sleeping bags and mattresses. Please check here for all camping purchases.

Is there any secure storage on the campsite for my camera/money/passport?

Your passport is handed in to the campsite on arrival, this is Croatian law, and they will look after it until you check-out.

Secure lockers are available on site.

Single container dimensions are 35 x 25 x 5 cm, suitable for valuables such as cameras and other small items.

Prices tbc

We are also planning to have bigger lockers available for bags and larger items, however these are not available for pre booking and will have to be requested on site.

These areas will be staffed 24 hours a day.

We’re thinking of booking a 3/8 person hostel room but not sure of who’s coming yet. Can we book a room without confirming names?

You’ll need to book, and pay for, the whole room at the time of booking, including adding names. If friends are undecided yet you can change their name at a later date for an admin fee.

See the Accommodation Page for more info.

All volunteering information can be found at our Volunteers page.

What currency do I need on site?

The Croatian currency is Kuna. However to buy things at the festival site and around the campsite you will need to exchange your Kuna for Outlook Tokens.

Why do you use Tokens?

Using tokens at the bar you’ll notice the service is much quicker. The easily recognisable sizes and colours allow both staff and customers to quickly pick out the right change. We also utilise the token system to ensure accurate accounting.

I bought too many tokens, can I swap them back again?

Unfortunately tokens cannot be sold back to any of the token exchange points on site. We suggest buying a reasonable amount at a time and exchanging regularly throughout the festival.

Will there be any ATMs on the site?

Yes, there will be ATMs on the site. Please note that day ticket holders wont be able to access these ATMs and need to take all the cash they need with them.

Will there be anywhere to exchange foreign currency into Croatian Kuna?

Yes, you can exchange most currencies (euros, pound sterling, US dollars…) at the Camp Brioni reception. This is completely independent of the festival. 

What are the general costs at the festival?

Main dishes in restaurants range from 70KN to 150KN / Pizza – 40-65KN / Sandwiches – 30-50KN / Beer – 35KN for 0.5Litre (approximately 1 pint) / Cider – 35KN / Spirit + Mixer – around 35KN / Cigarettes – 20KN

All disabled customers are welcome at Dimensions, but it is a greenfield site with particularly rough terrain in places. There are steep stony hilly sections of the site, meaning that sometimes access across the site is not that easy especially in bad weather conditions. Please bare this in mind when booking for the event. Stewards however, will be around to assist.

There are a number of facilities in the campsite to accommodate disabled customer’s needs, however certain sections of the site may prove too difficult to navigate for certain disabilities. Not all disabled customer’s need use of these facilities but we will endeavour to assist with access and provide a free carer/PA ticket where required to ensure your stay is comfortable and most of all enjoyable.

Should you have any enquiries regarding the access and facilities at the festival, please email info@dimensionsfestival.com

How far is the fort from the campsite/hostel?

The main stage is about 15-minute walk away from the campsite/hostel.

There are bars and various food stalls in the fort, as well as token exchange kiosks.

NB: You must be wearing sturdy shoes in order to enter the fort! No flip flops will be allowed. Please make sure you come prepared with suitable footwear…trust us, it’s for your own good!


Travel related FAQs


The nearest airport to the festival site is Pula (20 mins), followed by Trieste (1.5 hr), Ljubljana (2.2 hr), Zagreb (3 hr), and Venice (4hr). These times are for travelling by car along the highway from the city center – please note our transfers take longer than this due to the slower rate of speed, passport checks at border crossings and location of airports. Check our airport transfers list to book a flight that coincides with direct coaches to the festival; if your flight doesn’t quite match up why not get a spot of sightseeing done en route? Prices vary massively, don’t be put off if the first ones you see are expensive, there are cheap ways to travel out there – by flying to an airport slightly further afield you can get a much better deal and enjoy some scenery on the drive down to the festival site.

When will the airport transfers sell out?

We will be taking all transfers off sale sometime in August, however some routes may sell out before then so we advise you book as soon as your can.

How do I find the transfer coach at the airport?

When you arrive at the airport, please follow signs to the car / coach park and lookout for someone with an Dimensions t-shirt, and a coach with an Dimensions sign on it.

My plans have changed, can I get a refund?

All airport transfers are non-refundable. If a particular route is sold out you may transfer your seat to another person, but there will be a small fee for this. Please contact info@dimensionsfestival.com.

Will the transfer buses take us to the apartments we have rented?

All airport transfer buses drop you off at the festival entrance. There are local buses and taxis here, which you can grab to your apartment.

Over the past few years we’ve seen an increase on the number of overseas attendees driving to Dimensions, either as their main destination or as one stop on a circuit around Europe. If you are driving to the Festival, why not add any spare seats you might have on goCarShare? It connects you with people looking for a ride who contribute to the journey costs. It uses Facebook, so you can see if you share friends or like similar music. You might meet some great people before you even get to the festival, and it’s a green and cost effective way to travel across Europe, so please add your journey here

Directions from Vodnjan

When leaving Vodnjan head south toward Pula, after 4km turn right at signposts for Fažana. After 2 km you will reach the exit for the Brioni (ex Puntižela) Campsite. Turn left here and drive another 1.5 km until you reach the entrance to the Campsite.

Directions from Pula (Peličeti junction)

At the Peličeti exit turn right in the direction of Pula, and continue driving (along the ring-road, you will pass three cross-roads with traffic lights) approx. 4 km (to INA petrol station Veli Vrh). Then turn left and continue driving in the direction of Fažana. After 2 km you will reach the exit for Camp Brioni (ex Puntižela). Turn left, drive 1.5 km and you will come to the Campsite entrance.

Car parking

There is a free car park a short walk from the Festival Campsite, but as it’s public we cannot guarantee security and we advise you not to leave any valuables in your vehicle – there are safe lockers within the Festival site that you can use.

Car Hire

If you are not driving to the Festival you might enjoy renting a car from a nearby airport and exploring Croatia’s natural beauty and tourist attractions, when you’re not too busy raving up at the fort or sunbathing obviously. Check out Europcar rent a car for competitive rates: Rent a Car

You can travel by Eurostar to Northern Italy and then take a train through Slovenia into Croatia, although please note that buses in Croatia tend to be quicker than trains. The best websites for inter-city buses are either Autotrans or Autobusnikolodvor (click on the bus line (eg. Split-Pula) to see the full route and timings. Once on-site there are three main bus routes that may be of use, please note Puntižela or Camp Brioni is the stop for the Festival and Campsite. Local bus timetables will be available soon.

What shuttle buses will be available?

There is a bus stop right outside the campsite/festival site. There will be daily buses from Verudela to Pula centre (bus 2A; every 20mins) and from Pula centre to Outlook (bus 5A; every 30mins) and a night bus from Verudela to Outlook (bus 62; every 90mins).

The price is about €2 per journey, but we are looking in to wristbands that will cover your whole duration of festival travel.

Can I get a taxi easily?

Yes, there is a dedicated taxi rank a short walk away from the campsite. Please make sure you check the price before getting into a vehicle, don’t be afraid to haggle, and watch out for illegal taxis – although cheaper they are not regulated by the city and you may be putting yourself in unnecessary danger.

My flight doesn’t fit in with your airport transfers, what should I do?

If arriving early why not do a bit of sight-seeing in your arrival city and catch a later/next day transfer instead? If you’re keen to get to the festival site then check out either Autotrans or Autobusnikolodvor.

You could also “buddy up” on a taxi or private transfer with other festival goers.

Information regarding the sunshine bus will be available soon.

We offer quick and easy transport from the festival site (departure from the Harbour Stage) direct to the Amphitheatre in Pula where our Opening Concert is held. The port in the City of Pula is a two minutes walk away from the Amphitheatre.

Enjoy a beer whilst taking the scenic route across the water in to Pula for this amazing concert.

If arriving outside of transfer times a taxi will be the easiest way to get from Pula Airport to the site. Taxis can be hailed outside stations and airports very easily or from taxi ranks in Pula. There is a dedicated taxi rank just outside the Campsite entrance. All legal taxis have meters, and must use them by law. You should ALWAYS ask for a receipt before getting into a taxi, it is a legal requirement. If you do not ask for one, or the taxi driver does not give you one you could both be liable for a fine from inspectors. We will release guide prices for popular routes closer to the summer. If you feel a taxi has overcharged you or they will not issue you with a receipt, please report it to our staff at the drop-off point. We will be monitoring all taxis with access to this restricted area, and will revoke access for any taxi that does not act in our customers’ best interests. Watch out for illegal taxis – although they may be cheaper they are not regulated by the city and you might be putting yourself in unnecessary danger. If you have a complaint about an illegal taxi you will need to talk to the police.

© Dimensions Festival 2015