FAQs

FAQs

Dimensions Festival is based in an abandoned Roman fort in Stinjan, Croatia. The closest city and airport is Pula, Croatia. The festival site is isolated but joined to our campsite (address below). It is unlike any other festival site in the world!

Campsite Address:
Camping Brioni (formerly Puntizela) Puntizela 155 Stinjan 52100 Pula CROATIA

How far is the fort from the campsite?

The fort is about 15-minute walk away from the campsite.

There are bars and various food stalls in the fort, as well as token exchange kiosks.

NB: You must be wearing sturdy shoes in order to enter the fort! No flip flops will be allowed. Please make sure you come prepared with suitable footwear…trust us, it’s for your own good!

The campsite is open at 12pm (midday) on Tuesday 23rd August for campsite customers only.  There is no access to the site before this time.

The Opening Concert is on Wednesday 24th August – music starts around 7:30pm. It is set in Pula’s 2000-year old Amphitheatre and due to limited capacity it is ticketed separately.

Dimensions Festival 2016 will be held from Thursday 25th August to Monday 29th August (the music stops at 6am on Monday morning).

The full music schedule will be communicated at a later date.

With a Festival Ticket customers have access to the fort and the beach.

The beach stage starts from 2pm on Tuesday 23rd August, and music in the fort starts Thursday night.

Campsite accommodation tickets (Camping, Boutique Camping, Mobile Home, Hostel) get you access to the campsite and the campsite facilities, but it has to be accompanied by a Festival Ticket. 

To enter the campsite you must have both Festival & Campsite Accommodation tickets .

The Opening Concert is a separately ticketed event and is held at the Arena in Pula.  Access to the festival or campsite is not part of the Opening Concert

To get on a Boat Party you must have a festival ticket.

Festival tickets include four days of music from the likes of Moritz Von Oswald Trio FT Tony Allen and Max Loderbauer, Hiatus Kaiyote, Mood II Swing, Moodymann, Joe Claussell and more, and gives you access to the festival site including the Fort and the Beach. They can be purchased here.

Deposit plan tickets are standard festival ticket split in two payments.  The first payment is £40 (+bf) and the remaining balance is payable by 1st July 2016.

The full price of the ticket will be the same as a standard ticket at the time of finishing the payment

Any customers who do not fulfill the ticket value by 1st July will lose their deposit – there are no refunds on deposits.

Instructions on how to pay off your deposit can be found here

Festival & Deposit plan tickets do not include accommodation.

All types of accommodation are sold separately and can be purchased here.

You must have a valid Festival Ticket as well as a campsite pass to enter the campsite

The Opening Concert is ticketed separately due to the limited capacity of the amphitheatre not all of our festival-goers can attend the event. Performing live: Massive Attack plus more special guests to be announced.

Artists performing at the Opening Concert may not be performing at the festival.

Which outlet should I buy my ticket from?

Festival tickets are now on sale and can be bought here.

We have use a few different ticketing partners all of which can be found here.

All tickets purchased through partners will be exchanged for Eventbrite tickets within 14 days of the event.

Can I get a refund or resell my ticket?

Refunds are not available but you are able to change the name on the ticket for a fee of £10.

For more information regarding name changing please contact info@dimensionsfestival.com.

Name changes are only available at the festivals discretion until the end of July.

I’m 17 now, but my 18th birthday is before the festival. Can I buy a ticket?

As long as you’re 18 by the time you pick-up your wristband you may purchase a ticket when you are 17. Just make sure you bring your I.D along – all customers are I.D’d regardless of age.

All Terms & Conditions can be found here.

Day tickets are not available in advance but can be bought at the festival entrance as 1 day, 2 day, 3 day or full festival passes.

In the event that the festival is sold out announcements will be made in advance and we do not guarantee that day tickets will be available on the door.

When does the campsite open? When can I check-in?

The campsite is officially open to Dimensions Festival customers from 12:00 Tuesday 23rd August until 14:00 Tuesday 30th August

Can I just pay for camping when I arrive?

Camping spaces normally sell out in advance but any remaining spaces will be on sale at the festival entrance

I don’t need my space anymore – can I change the name on my booking?

Please contact info@dimensionsfestival.com for more information

Can I bring a Camper Van into the campsite?

A very limited number of Camper Van passes are available to book, there is a dedicated area for camper vans in order to minimize disruption, however we must ask that you adhere to the ‘no moving vehicles’ rule throughout the four days of the festival.  You will not be allowed to drive your car or vehicle once set up – only to leave the site on departure.

In addition to the pass everyone staying in the Camper Van will need to purchase a normal camping ticket for the total number of nights of their stay.

Can I bring my pet dog/cat/hamster?

Pets are not allowed anywhere within the campsite, and festival, grounds. If you are looking to bring a pet you will need to stay off-site.

What can/can’t I bring in the campsite?

Campers can bring food and alcohol for personal consumption but strictly no glass.

  • Patrons will not be permitted entry to the Festival whilst in the possession of the following prohibited items: any professional audio, audio-visual, film, or video recording equipment, items that may be used in a dangerous or threatening manner, NO GLASS
  • Illegal substances are strictly prohibited at the Festival. Any person found in possession of such substances will be denied entry and / or removed from the Festival, and Police will be called to attend.

Can I buy or hire a tent when I arrive or do I need to book it in advance?

We are offering 2-man and 4-man tents to be purchased by campers for this years festival. The prices of the tents reflect a better deal than bringing your tents as extra baggage with most airlines.

These tents will be available to buy online and will be ready for you to pick up at the festival site check in.

Is there any secure storage on the campsite for my camera/money/passport?

Your passport is handed in to the campsite on arrival, this is Croatian law, and they will look after it until you check-out.

Secure lockers are available on site.

Single container dimensions are 35 x 25 x 5 cm, suitable for valuables such as cameras and other small items.

Bigger lockers will be available for bags and larger items.

Lockers are purchased on site and prices are set by the security company who run them.

These areas will be staffed 24 hours a day.

We’re thinking of booking a hostel room or Mobile Home but not sure of who’s coming yet. Can we book a room without confirming names?

You’ll need to book, and pay for, the whole room at the time of booking, including adding names. If friends are undecided yet you can change their name at a later date for an admin fee.

It says I need a Credit card to book the Mobile Home?
A credit card must be presented to the camp site check-in to secure against damages.  One card per home is required and a form will be completed at check-in.  No charges will be taken without notification.

You can buy or rent a portable charging device

Where can I get one?

You can find the items at The PDV record shop incl.Pluggo down in the beach food area next to the dome shaped bar

How much does it cost?

First sale (deposit + charge) = 140 kn
Recharge = 30 kn
Deposit refund = -110 kn
Certified iPhone lead = 80 kn

What currency do I need on site?

The Croatian currency is Kuna. However to buy things at the festival site and around the campsite you will need to exchange your Kuna for Dimensions Tokens.

Why do you use Tokens?

Using tokens at the bar you’ll notice the service is much quicker. The easily recognisable sizes and colours allow both staff and customers to quickly pick out the right change. We also utilise the token system to ensure accurate accounting.

I bought too many tokens, can I swap them back again?

Unfortunately tokens cannot be sold back to any of the token exchange points on site. We suggest buying a reasonable amount at a time and exchanging regularly throughout the festival.

Will there be any ATMs on the site?

Yes, there will be ATMs on the site. Please note that day ticket holders wont be able to access these ATMs and need to take all the cash they need with them.

Will there be anywhere to exchange foreign currency into Croatian Kuna?

Yes, you can exchange most currencies (euros, pound sterling, US dollars…) at the Camp Brioni reception. This is completely independent of the festival. 

What are the general costs at the festival?

Main dishes in restaurants range from 70KN to 150KN / Pizza – 40-65KN / Sandwiches – 30-50KN / Beer – 35KN for 0.5Litre (approximately 1 pint) / Cider – 35KN / Spirit + Mixer – around 35KN / Cigarettes – 20KN

All volunteering information can be found at our Volunteers page.

All disabled customers are welcome at Dimensions, but it is a greenfield site with particularly rough terrain in places. There are steep stony hilly sections of the site, meaning that sometimes access across the site is not that easy especially in bad weather conditions. Please bare this in mind when booking for the event. Stewards however, will be around to assist.

There are a number of facilities in the campsite to accommodate disabled customer’s needs, however certain sections of the site may prove too difficult to navigate for certain disabilities. Not all disabled customer’s need use of these facilities but we will endeavour to assist with access and provide a free carer/PA ticket where required to ensure your stay is comfortable and most of all enjoyable.

Should you have any enquiries regarding the access and facilities at the festival, please email info@dimensionsfestival.com

  • To view and download our Croatia A—Z click here.
  • For more information on how to travel to and during the festival check our Travel FAQ.

 

We advise all customers to take out travel insurance before coming to the festival.  Check out some great deals here

© Dimensions Festival 2016 | Cookies