All the information on this page can be found in our Customer Advance Festival Info which can be downloaded here. Please make you read this guide if you’re attending the festival.
The campsite is officially open to Dimensions Festival customers from midday Monday 25 August until midday Tuesday 2 September. Check-in is open 24/7 during this period.
Camping spaces will sell out in advance so you must book your initial dates pre-event.
Additional nights will be able to be purchased at the campsite however these will cost more per night instead of the £10.50 per night if you book in advance.
You can add additional nights to you booking by logging back in and selecting the new nights.
You can also add additional nights when you arrive on-site, however these will be slightly more expensive than doing so in advance – just ask the staff member checking you in if you need to stay a little longer than previously planned.
Sure, just log back in to your booking and amend the details. There is a £10 admin fee for this which is payable when the change is made.
In order to make the campsite as safe as possible for customers there is a ‘no moving vehicles’ policy imposed (not including emergency vehicles) on the camp-site and therefore you will not be allowed to drive your car or vehicle onsite.
A very limited number of Camper Van passes are available to book, there is a dedicated area for camper vans in order to minimize disruption, however we must ask that you adhere to the ‘no moving vehicles’ rule throughout the four days of the festival.
In addition to the pass everyone staying in the Camper Van will need to purchase a normal camping ticket for the total number of nights of their stay.
We are offering 2-man and 4-man tents to be purchased by campers for this years festival. The prices of the tents reflect a better deal than bringing your tents as extra baggage with most airlines. The tents will ready for you to pick up at the camp site check in. You can also purchase camping essentials like sleeping bags and mattresses – Click here
Pets are not allowed anywhere within the campsite, and festival, grounds. If you are looking to bring a pet you will need to stay off-site.
Yes you can hire/buy a tent on arrival, but since there are a limited amount available we strongly recommend you reserve your tent in advance or you will have to find a camping shop in Pula to buy a tent.
There are also kiosks on the campsite which sell tents and sleeping bags but these are independent of the festivals and also very limited.
Your passport is handed in to the campsite on arrival, this is Croatian law, and they will look after it until you check-out.
We are offering secure storage lockers for the duration of your stay at Dimensions Festival.
Single container dimensions are 35 x 25 x 5 cm, suitable for valuables such as cameras and other small items.
Prices to be confirmed.
We are also planning to have bigger lockers available for bags and larger items, however these are not available for pre booking and will have to be requested on site.
These areas will be staffed 24 hours a day.
You’ll need to book, and pay for, the whole room at the time of booking, including adding names. If friends are undecided yet you can change their name at a later date for a £10 admin fee.
See the Accommodation Page for more info.
Your ticket includes four days of music and gives you access to the festival site including the fort and the harbour.
Due to the limited capacity of the amphitheatre (approx. 5000) not all of our festival-goers can attend the event. Dimensions Festival has always been a four-day event. The opening concert is a new addition and the cost needs to be met with a separate ticket.
Festival tickets are now on sale and can be bought in GBP(£) or EUR(€) via Eventbrite and through our Tickets Page (all T&C’s apply).
Deposit Scheme Tickets are available for a deposit of £50 (+bf).
Deposit Scheme tickets are non-refundable and non-transferable. They will be on sale until 30th May 2014 and the full balance remainder must be paid in full by the 30th June 2014. Failure to pay the full balance will result in a loss of deposit as well as the reservation of the ticket.
If you have bought a deposit scheme ticket please click here for instructions on how to complete your purchase.
We have partnered with a few ticketing partners so if you have purchased a ticket from another vendor please check here to see if they are on our official partners list.
All tickets purchased through partners will be exchanged for Eventbrite tickets within 14 days of the event
Refunds are not available but you are able to change the name on the ticket for a fee of £10 or €12 until the end of July. For more information regarding name changing please contact firstname.lastname@example.org
As long as you’re 18 by the time you pick-up your wristband you may purchase a ticket when you are 17. Just make sure you bring your I.D along – all customers are I.D’d regardless of age.
See the Tickets Page for more info.
On the way out this depends on what location you chose, for the way back all sunshine buses depart from the coach pick-up/drop-off point next to the campsite.
You will need to contact Planet Festival about this - email@example.com
Sunshine bus customers will need to book accommodation for 6 nights, from Wednesday 27 August up to Tuesday 2 September .
No you cannot get a refund for a sunshine bus ticket, however you can change the name on the booking for a small fee. Please e-mail firstname.lastname@example.org about this.
We hope that the majority of queries regarding volunteering at Dimensions are answered via the information below. If you do not find what you need please email email@example.com
Details for 2014 coming soon.
Volunteer applications are now open.
Yes, a deposit is required pre-event depending on your location (head to our application portal for details).
This will be repaid by end of October 2014.
Your deposit must be paid before the end of July and is non-refundable pre-event. After the festival, providing you have completed all your shifts, this will be refunded back to the card you paid on.
Information will be released in spring 2014.
Yes. Please send an email titled “SUNSHINE BUS” to firstname.lastname@example.org
Volunteers are required to complete 3 shifts, 6-8/hour each, with rotas being communicated in August (see below).
Volunteers are an integral part of the festival, and help create a safe, positive environment and the community atmosphere our festivals are famous for.
All volunteers staying on the festival site must pay in advance for camping but camping costs will be refunded with the deposit if all shifts are completed.
If you miss a shift you will not be given your full festival wristband, and your deposit for both the ticket and camping will not be repaid to you. If there is a legitimate reason please talk to the Volunteer Management Office onsite and they will see what can be done.
Rota’s will not be released until August. Please do not contact the volunteer management team requesting particular shifts.
We are unable to group friends volunteering together. There will be a peer shift swapping system available onsite. So if you find someone to swap with we are able to change your shifts
You book boat parties at your own risk; we cannot fit rotas around boat party requests. Sorry!
We will be taking all transfers off sale sometime in August, however some routes may sell out before then so we advise you book as soon as your can.
When you arrive at the airport, please follow signs to the car / coach park and lookout for someone with a Dimensions t-shirt, and a coach with a Dimensions sign on it.
All airport transfers are non-refundable. If a particular route is sold out you may transfer your seat to another person, but there will be a small fee for this. Please contact email@example.com.
All airport transfer buses drop you off at the festival entrance. There are local buses and taxis here, which you can grab to your apartment.
There is a bus stop right outside the campsite/festival site. There will be daily buses from Verudela to Pula centre (bus 2A; every 20mins) and from Pula centre to Dimensions (bus 5A; every 30mins) and a night bus from Verudela to Dimensions (bus 62; every 90mins).
The price is about €2 per journey, but we are looking in to wristbands that will cover your whole duration of festival travel.
Yes, there is a dedicated taxi rank a short walk away from the campsite. Please make sure you check the price before getting into a vehicle, don’t be afraid to haggle, and watch out for illegal taxis – although cheaper they are not regulated by the city and you may be putting yourself in unnecessary danger.
If arriving early why not do a bit of sight-seeing in your arrival city and catch a later/next day transfer instead? If you’re keen to get to the festival site then check out either Autotrans or Autobusnikolodvor.
You could also “buddy up” on a taxi or private transfer with other festival goers.
Yes, there are secure storage lockers for the duration of your stay at Dimensions Festival.
Lockers are 35 x 25 x 5cm.
Yes, details coming soon.
We are planning to have larger lockers for bigger items (bags etc). These are not available for pre book and must be requested when on site.
They will be in the Customer Village .
These areas will be staffed 24 hours a day.
The Croatian currency is Kuna. However to buy things at the festival site and around the campsite you will need to exchange your Kuna for Dimensions Tokens.
Using tokens at the bar you’ll notice the service is much quicker. The easily recognisable sizes and colours allow both staff and customers to quickly pick out the right change. We also utilise the token system to ensure accurate accounting.
Unfortunately tokens cannot be sold back to any of the token exchange points on site. We suggest buying a reasonable amount at a time and exchanging regularly throughout the festival.
Yes, there will be ATMs on the site. Please note that day ticket holders wont be able to access these ATMs and need to take all the cash they need with them.
Yes, you can exchange most currencies (euros, pound sterling, US dollars…) at the Camp Brioni reception. This is completely independent of the festival.
Main dishes in restaurants range from 70KN to 150KN / Pizza – 40-65KN / Sandwiches – 30-50KN / Beer – 35KN for 0.5Litre (approximately 1 pint) / Cider – 35KN / Spirit + Mixer – around 35KN / Cigarettes – 20KN
All disabled customers are welcome at Dimensions, but it is a greenfield site with particularly rough terrain in places. There are steep stony hilly sections of the site, meaning that sometimes access across the site is not that easy especially in bad weather conditions. Please bare this in mind when booking for the event. Stewards however, will be around to assist.
There are a number of facilities in the campsite to accommodate disabled customer’s needs, however certain sections of the site may prove too difficult to navigate for certain disabilities. Not all disabled customer’s need use of these facilities but we will endeavour to assist with access and provide a free carer/PA ticket where required to ensure your stay is comfortable and most of all enjoyable.
Should you have any enquiries regarding the access and facilities at the festival, please email firstname.lastname@example.org
You can only trade in Croatia if you have a Croatian Trader’s License. If you have one of these, then please fill in this form and we will see if you suit Dimensions.
Please send an email with your full name, performance name, city of residence, a very brief bio and any links to mixes, videos or website addresses to email@example.com, quoting ‘ARTIST’ in the subject.
A rough daily list of each arena’s artists will be sent out in the Customer Advance Information PDF late August. A full artist line-up will not be available until you arrive at the festival in Croatia.
The main stage is about 15-minute walk away from the campsite/hostel.
There are bars and various food stalls in the fort, as well as token exchange kiosks.
NB: You must be wearing sturdy shoes in order to enter the fort! No flip flops will be allowed. Please make sure you come prepared with suitable footwear…trust us, it’s for your own good!